Clients, reviews & team
Reviews
One verified review per booking, in the client's own words, and never before the appointment starts.
Reviews on Primsy are verified the simplest way there is: only the person who holds a booking’s private link can review it, once, and not before it — the form accepts a review once the appointment’s start time has passed (or once you mark it completed), and the invitation on the client’s link appears once it has ended.
How a review happens
- The appointment ends (or you mark the booking completed); the client’s link then shows the invitation.
- The client’s link now shows “How was your visit? Leave a review” — a rating and a few words, under the name they booked with.
- The review appears on your booking page.
What that guarantees
- One review per booking, never more.
- No review before the appointment, and none for a cancelled booking.
- No anonymous reviews, and nothing pasted in from elsewhere.
There is no way to buy placement or to hide a review you dislike; that is what makes the good ones worth something.